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by Terra L. Dourlain,
President of Faith, Winter & Grace, Inc.

A poor or even luke warm reference can sometimes cost you the job you want. If you are worried about what a former boss will say to a prospective employer, consider using a reference checking service as seen in the Wall Street Journal's National Business Employment Weekly. The industry's leading and oldest reference checking firm, Allison & Taylor, Inc. (, provides reference checks for job seekers that range from $59 for basic to $99 for executive level reports. In business for 15 years, Allison & Taylor will confidentially contact your references, inquiring about performance - managerial skills, judgment, integrity, productivity, technical skills - as well as employment dates, job description and reason for departure. Within an average of ten days, you will have a complete dossier on your reference, including how long it took for a response, general tone and verbatim quotes. Allison & Taylor, Inc. can be reached at (800) 422-3905.

Career Sabotage: The Influence of a Past Employer

The word was out on Jim Walters. Someone was telling prospective employers that they shouldn't hire him. It cost him at least twelve top job offers, kept him unemployed for over a year, and more than $100,000 of his retirement fund.

Walters, not his real name, has since found work, but two years later he is still angry at his former boss for nearly ruining his life. Walters was able to stop his boss from spreading more lies, but he wonders how many other job seekers are not so fortunate.

"For months I suspected that my former boss was saying something about me. The problem was I didn't know what he was saying or how to prove it." said Walters, a former General Manager for a Manufacturing Company.

Job seekers can now turn the tables on their former bosses. Many are starting to check up on former bosses, colleagues and even trusted friends, by using professional reference checking firms. Let's face it. Companies have been checking out potential employees' backgrounds for years.

"When you get right down to it, you just don't know for sure, who you can trust. There is simply too much at stake - your job, your income, your family's well being - to chance it that your references are positive and accurate." said Terra Dourlain, Managing Director of Allison & Taylor, Inc., a professional reference checking firm.

Allison & Taylor, Inc. has been checking reference since 1984 for a variety of clients from nurses and teachers to senior managers and even presidents of companies. Allison & Taylor's clients also include attorneys, professional recruiters and companies who hire them to check out potential employees.

Dourlain stated that about half of the references they investigate are mediocre to down right negative - often to the surprise of the client. "People they believe are giving them a good reference are not." she said, "And just as many who have assumed they are getting a bad reference are not."

Allison & Taylor, Inc. is up front with the people they call to check a reference. "When we call a reference we simply state they we are calling to do an employment verification and reference check on (name of client). Typically the reference assumes we are considering hiring that individual or we have been hired to check them out for a company that is considering hiring them. No matter what, we never disclosed who has actually hired us to perform the reference check. This allows our client complete confidentiality and the ability to use our information in court should the need arise." stated Dourlain.

It is not uncommon for references to pass out inaccurate information. Dates and title of employment, the reason for the separation and salary information are typically mistaken and unfortunately it is assumed by potential employers that the job seeker is lying.

Sometimes information is subtle. For instance, if a reference doesn't return two or three calls, that raises a red flag. Innuendoes such as, "Are you sure he listed me as a reference?" or "Well, according to our agreement I can only confirm that she worked here." offer additional clues that things are just not right.

Dourlain has also noticed that the higher the position, the more freely references divulge damaging information. "Clients often assume that company policies to only confirm limited information are strictly followed. I usually ask them if they are in a hurry and don't see a police officer if they tend to push the speed limit. References are no different. If someone really liked you and wants to help you land another job, or if they had a problem with you and don't want to see you working, they can and will break company policy."

In a slight turn of events, Dourlain stated that over the last few years, her clients have used positive references to assist them in their court cases. "In the case of wrongful termination, a positive reference can be used as support of litigation. In fact, our clients have been awarded settlements in excess of $1 million."

The purpose of checking your references should not be to file a lawsuit. However, a candidate does need to know the quality of their references and whether former employers are passing on personal opinions, conjecture, rumors or accurate legal facts.

About the author: Terra L. Dourlain is a Career Transition Specialist and Executive Career Coach with an extensive background in employee training and development. As President of Faith, Winter & Grace, Inc. she has assisted hundreds of senior level candidates through successful transitions. Currently, Terra is the Managing Director of (an Allison & Taylor Company), the nation's oldest professional employment verification and reference checking firm. Please visit their site at or call (800) 422-3905 to learn more about this valuable service.


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